Virgo | Leading BPO Company in Bangladesh

Who Are We

As the name says, we play Brand Strategist at every step of your business cycle.

Our Mission

With our knowledge and experience, we intend to provide an appropriate solution to each and every brand need and problem.

What We Do

UI UX Design
Website Development
Marketing
Social Media
eCommerce Store
Tech Support

ISO 9001:2008

ISO 9001:2015 is defined as the international standard that specifies requirements for a quality management system (QMS). The ISO 9000 family of quality management systems standards is designed to help organizations ensure that they meet the needs of customers and other stakeholders, while meeting statutory and regulatory requirements related.

ISO 27001:2005

ISO 27001:2005 is defined as the international standard that specifies requirements for a quality management system (QMS). The ISO 9000 family of quality management systems standards is designed to help organizations ensure that they meet the needs of customers and other stakeholders, while meeting statutory and regulatory requirements related.

Our 6-D Process

Discover

We will work with you to understand your expected benefits and outcomes/goals, the as-is process and costs, the different people and roles involved, what their tasks, pains and gains are and develop these into personas for supporting the definition of potential solutions.

Define

We will define the problem statement and review the user stories to identify the hypotheses with user evidence checks. We will run a user focussed ideation workshop to identify ideas and features. We will develop an outline business case to ensure it is a worth while development.

Design

We will create wire-frame and flow visuals based around the ideas to deliver the hypotheses. A workshop(s) with appropriate stakeholders will then identify what seems to work best for users. We will create high fidelity visuals of the key hypotheses for further user feedback. An optional extra is to create a clickable prototype which will provide better user feedback.

Develop

We use a blended agile method to turn the user stories into a product backlog which is then used to prioritise an MVP set of sprints and a roadmap. We ask that a user champion attend a daily stand-up to support the sprints. We will show the users progress after each sprint to shape the MVP.

Decision

We provide our first 3Ds, Discovery, Define and Design, for a fixed fee but then take the time to work with you and understand the evidence for the case to continue with Development and Delivering a pilot.

Deliver

We will create the user acceptance test plan and work with users to ensure everything is correct ahead of the pilot. We will plan, oversee and review a pilot in a live environment (or as close to) to ensure confidence in a roll-out to live.

In more than 13 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.

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The best customer service outsourcing solutions in Bangladesh

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Address

Vision-2021 Tower-1, Software Technology Park (Level-10), 49, Kawran Bazar, Dhaka-1215.

+880 2 9123383

+880 2 9123406

info@virgoccsl.com

About Us